Listening to the workforce

Over the past year, significant steps have been taken to improve board member visibility and strengthen confidence and trust. These efforts have been reflected in the latest iMatter Workforce results, where the percentage of the Workforce team who feel that board members responsible for the organisation are sufficiently visible increased by 7%, and confidence and trust in board members improved by 3% on previous year.

To enhance visibility, board members were invited to team meetings, allowing staff to showcase their work, and board members to better understand the challenges and successes of different teams across the directorate.

Further efforts to foster engagement included opportunities for staff to both observe Staff Governance Committee meetings and to present their work where appropriate. These collective initiatives have not only increased board member visibility but also promoted a deeper understanding of how individuals fit and contribute to the wider organisation. Staff Governance development sessions provided platforms for staff to highlight key areas of work and gain valuable insights into the roles and responsibilities of board members.

As a result of these actions, there is an increased recognition of how individual roles contribute to the broader aims and ambitions set out in our Corporate Strategy 2023-2025. This has contributed to a rise in employees who feel their role is essential to the organisation’s success, up from 88% to 89%.

These steps reflect a continued commitment to fostering open communication, trust, and collaboration.