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Christina Bichan, Health Intelligence and Governance Team

CEO Gerry O’Brien Chief Executive Directorate

Quality Improvement Hub Story Board

100% Response Rate 

What We do well...

  • We are a good team to work in
  • We work well together
  • we have a 74% Employee Engagement Index Score

Who took part...

  • Service Improvement
  • Patient Experience
  • Clinical Governance
  • Health Intelligence

Things would be even better if...

  • We all contributed to getting the right person for the job
  • We worked more closely with other roles who are handling similar types of information to reduce duplication
  • Capacity was better aligned with demand and vacancies were addressed

Next Steps...

  • Team led recruitment implemented
  • 50% of vacancies recruited
  • Agreement secured for FOI officers to move into team to better align with health intelligence