Driving Staff Engagement at ACHSCP: Harnessing iMatter for Continuous Improvement
Aberdeen City Health & Social Care Partnership (ACHSCP) demonstrates a strong commitment to staff governance and engagement, with iMatter playing a crucial role in our approach. This case story highlights how ACHSCP uses iMatter to drive improvements and ensure compliance with the Staff Governance Standard.
ACHSCP has established a robust partnership structure, including a staff partnership forum that meets regularly. We prioritise collaborative working, introducing this principle across all services. In 2023, we invested in a full-time staff partnership lead, who actively engages with various staff groups across the partnership.
iMatter has served as a key tool for ACHSCP to reflect on our performance and demonstrate compliance with the Staff Governance Standard. The partnership recognises the importance of data-driven decision-making and uses iMatter results alongside Culture Matter data and Turas to evaluate progress.
The partnership’s commitment to staff well-being is evident in our ongoing programme of health and safety site inspections and well-established staff well-being activities. In 2023, over 1,100 staff members participated in these activities across 7 sites in Aberdeen city.
ACHSCP plans to continue our series of partnership forum meetings, maintain staff engagement sessions, and ensure robust application of data to inform practice and enhance staff experiences. We are also re-establishing an annual staff conference to discuss the ACHSCP Strategic Plan and provide opportunities for staff to share their opinions and ideas. The 1st ACHSCP staff conference was held in February 2024 with a follow-up event scheduled for December.
By leveraging iMatter and other feedback mechanisms, ACHSCP demonstrates its commitment to continuous improvement in staff governance and engagement, creating a positive work environment that ultimately benefits both staff and service users