The Oral Health Directorate is now in its fourth year of iMatter and it has become an integral part of our staff engagement. It is discussed at team meetings, during our regular staff update sessions and in our monthly team brief. Our response rate has increased from 73% to 78% and Employee Engagement from 81% to 84%. You Said - One of the main areas for improvement highlighted by teams during our feedback session last year was communication and the sharing of information across the Directorate. We Did - We took this on board and it resulted in the development of a new oral health intranet site. This demonstrates to staff the value of getting involved, their contributions are listened to, valued and acted upon.
"You Said, We Did"
Create New Intranet Site
The site helps staff to be:
But it’s not all work and no play on our site...... we have quizzes and competitions – the Christmas advent calendar quiz was a real challenge, we highlight any charity fundraising events ours staff are involved in and most of all we celebrate our successes.
The site is intended to be a resource that supports all staff by providing a variety of information and guidance on the services within oral health as well as a range of useful links and documents and has been found to be a very effective resource for staff induction.
“Our success relies on our biggest asset - our staff”